5 Common Frustrations with ChatGPT

OpenAI’s ChatGPT took the world by storm when it launched a few years ago, making generative AI easily accessible to millions. Ask anyone in the workplace and they’ve probably used it for anything from drafting emails to generating Ghibli-style artwork of themselves. But if you’ve ever thought, “That response is so last year… why won’t it just do what I asked?” you’re not alone. 

To be clear, we’re not disparaging ChatGPT. In fact, IllumiDesk uses OpenAI’s models under the hood. However, ChatGPT’s low barrier to entry creates a common misconception: that the AI’s potential out of the box is limitless. In reality, unlocking its full power requires technical expertise, fine tuning, and deep integration into your internal tech stack.

Now, a growing number of professionals are realizing just that. While ChatGPT offers convenience, it lacks the precision and customization that teams need for consistency, control, and real workflow integration. 

Five Common Frustrations with ChatGPT

1. Ideas Without Implementation

ChatGPT can be great at spitting out ideas but without context, often leaves users with outputs that aren’t precise or immediately actionable. Imagine instead a secure AI solution trained on your data, pulling real-time insights from internal data sources like HubSpot, OneDrive, Sharepoint, and more. No more hunting down and uploading the seven relevant files you need.

2. Hallucinations and Generic Outputs

Have you ever asked ChatGPT to cite sources for a specific statistic, only for it to apologize and admit to completely making it up? And even when ChatGPT gets the facts right, you’re often left with uninspiring, generic content that’s filled with business jargon.

IllumiDesk, our private generative AI solution, solves for this with real-time connections to your internal data sources, so every response is grounded in real, traceable sources. And unlike ChatGPT, which requires technical expertise to adjust parameters to minimize hallucinations, IllumiDesk is built to deliver reliable, tailored insights from the start.

3. Your Best Work, Lost Forever

You finally nailed it—the perfect prompt that delivers exactly what you need. Then, it suddenly disappears in your long chat thread, leaving your team to constantly reinvent the wheel instead of building on previous wins. Since IllumiDesk stays connected to your internal sources, you can easily ask and find where specific information is located. 

4. DIY Integrations That Don’t Stick

Despite its apparent ease-of-use, connecting ChatGPT to your internal systems requires technical expertise. Troubleshooting APIs and reconnecting data sources can quickly demand more internal resources than you planned on allocating. In contrast, solutions like IllumiDesk are plug and play, allowing non-technical users to easily optimize the platform.

5. Gray Privacy Areas

Between confusing training data-toggles and vague privacy policies, you can’t help but wonder, did that proprietary deck just become a part of OpenAI’s training material? 

The Power of Private Generative AI

Private generative AI solutions like IllumiDesk empower your team to move beyond generic AI interactions and uncover something truly transformative. We make AI accessible, adaptable, and aligned with your unique needs. 

How does IllumiDesk work? Our solution connects to your internal knowledge wherever it sits, and allows your team to use AI together to search, chat, and create content based on your IP—putting information at your team’s fingertips when they need it most. The result is a private flexible AI solution that solves your unique business problems and is easy for everyone to use.

Best of all, you’re not locked into a single LLM. This flexibility allows you to scale and adapt your AI solutions as your needs evolve, helping your team stay ahead without being limited by rigid frameworks. 

Ready to see how we can help your organization? Let’s start a conversation today.